Privacy Policy

At Lunoria, we respect your privacy and are committed to safeguarding your personal information. This Privacy Policy explains what data we collect, how we use it, and the choices available to you regarding your information.

Information We Collect

When you visit our website, we automatically collect details about your device, including browser type, IP address, time zone, and cookies. We also track how you interact with our site, such as pages visited, products viewed, referral sources, and general browsing behavior.

Device Information

  • Cookies – Small files stored on your device to improve your browsing experience. To learn more about cookies, visit allaboutcookies.org.
  • Log Files – Records of interactions on our site, including IP addresses, browser types, and timestamps.
  • Web Beacons & Tags – Digital tools that help us track engagement and activity on our website.

Order Information

When you make a purchase, we collect your name, billing and shipping address, payment details, email, and phone number.

How We Use Your Information

We use the information we collect to process transactions, enhance your user experience, prevent fraudulent activity, and provide customer support. Additionally, we may send promotional materials and updates related to our products.

Sharing Your Information

We may share your data with third-party service providers, such as Google Analytics, to help us optimize our website. To learn more about Google's data policies, visit Google’s Privacy Policy. If you prefer, you can opt out here.

We may also disclose your information when required by law or to protect our rights and business interests.

Behavioral Advertising

We may use your data to display personalized ads based on your interests. You can manage your preferences through the following:

Do Not Track

Please note that our website does not adjust its data collection practices in response to “Do Not Track” signals from web browsers.

Data Retention

We retain order information for record-keeping purposes unless you request its deletion.

Policy Updates

This Privacy Policy may be updated periodically. Any changes will be posted here, and we encourage you to review it regularly.

Contact Us

If you have any questions or concerns about this Privacy Policy, feel free to contact us:

Address: 20 Wenlock Road, London, England, N1 7GU
Phone: +44 7473483536
Email: help@lunoria.shop
X (Twitter): https://x.com/Lunoriashop
Pinterest: https://www.pinterest.com/Lunoriashop/
YouTube: https://www.youtube.com/@Lunoriashop
Trustpilot: https://www.trustpilot.com/review/lunoria.shop?utm_medium=trustbox&utm_source=TrustBoxReviewCollector